Confidentiality & Privacy
Franco Counseling Associates PC
Our Commitment to Your Privacy
At Franco Counseling Associates, we understand that trust is the foundation of successful counseling. Your privacy, confidentiality, and peace of mind are extremely important to us, which is why we are committed to protecting your personal and health information through strict professional standards and HIPAA-compliant practices. We believe every client deserves a safe and secure environment where they can openly discuss their concerns and focus on their journey toward healing and growth.
Transparency is an important part of our commitment to patient care. Below, you will find a letter from our practice that outlines our confidentiality pledge, privacy practices, and your rights regarding protected health information. We encourage you to review this information to better understand how we safeguard your privacy and maintain the trust you place in our team. Contact us today if you have any questions about our confidentiality policies or would like to schedule an appointment.
To: All Clients of Franco Counseling Associates
Our Confidentiality Pledge to You
We believe that any successful treatment begins with a trusting relationship between you, our client, and the people in our office.
All of our staff are required by law to safeguard the information they learn about a client through the course of treatment including any personal health information.
While we have always held to the strictest and highest standards regarding your privacy and confidentiality, a federal law called The Health Insurance Portability and Accountability Act (HIPAA) offers you greater privacy protection regarding your personal health information, what information your insurance carrier can ask us to provide, and the rights that you have.
Attached is a "NOTICE" of these new regulations for your review.
We have also amended our Client Service Agreement to be consistent with the language of this law.
If you decide to enter services at Franco Associates, we will ask you to review both forms and sign them. We will be happy to provide you with a copy if you request one.
Thank you for your assistance.
Eric Fringer, LCSW, Clinical Director
Owner, Franco Counseling Associates and Privacy Officer
